Will to Give promise to respect any personal data you share with us and keep it safe.
Respecting our valued members and the general public
Will to Give is committed to supporting our members maximise their legacy fundraising in Northern Ireland by providing practical advice and support.
As well as encouraging the people of Northern Ireland (general public) to write their Will and leave a gift in their Will to charity. We do this with campaigns and events.
To do this we need to collect and process certain personal information, such as the information needed to stay in contact with our members.
Your data also allows us to develop a better understanding of our members and people interested in our work allowing us to communicate and campaign efficiently and effectively in order to improve charitable legacy income in Northern Ireland.
If we collect personal data from you, we will only do so with your consent.
Will to Give fully respects any personal information you share with us and we promise to keep it safe.
We will never sell your data and we will safeguard your personal information in line with the General Data Protection Act 2018.
In the section below, you can find out more about what information we gather from you, how we process it, hold it, as well as how we communicate with you.
If you wish to stop hearing from Will to Give at any time, we will respect that so you’ll also learn how you can stop any further communication from us at any time.
Your rights as a data subject
The General Data Protection Regulation sets out the following rights applicable to data subjects:
- The right to be informed;
- The right of access;
- The right to rectification;
- The right to erasure (also known as the ‘right to be forgotten’);
- The right to restrict processing;
- The right to data portability;
- The right to object;
- Rights with respect to automated decision-making and profiling.
What information do we collect and how do we use your information?
As a Tier 1 or Tier 2 Will to Give member you will receive certain benefits.
In order to provide you with these services we require certain information from you. If you don’t provide the requested information, we may not be able to provide some or all of the member benefits.
When you apply to join Will to Give, we will ask you to nominate a primary contact.
We use your details to send your the Wills Notification Report, minutes of meetings and to update you about our meetings, training, events, news, campaigns, as well as how to get involved with Will to Give Week and any other campaigns we might run.
We will also ask you to nominate any additional contacts within your organisation who wish to be kept informed of our work.
If your charity joins as a Tier 2 member, we will share your primary contact information (name, email and address) with Sector Matters so that they can fulfil the Wills Notification Service.
We use a third party provider, MailChimp, to deliver our newsletters.
We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletters. For more information please see MailChimp’s privacy & terms.
If you register for an event organised by Will to Give, your information will be used to administer your attendance. We use Eventbrite to deliver our event registration.
We will collect information about you if you voluntarily complete a Will to Give survey. We use SurveyMonkey to carry out our surveys.
If you express interest for a particular member benefit – such as advertising, marketing, website or PR opportunities – we will share your contact details with our partner agencies so that they can contact you directly.
We collect information about you when the charity you work for becomes a Tier 1 or Tier 2 member of Will to Give. Or if you become a member of the Will to Give board or volunteer for us in any capacity, this includes as a special advisor.
General Public Enquiries
If, as a member of the general public, you request information about writing your Will or leaving a gift in your Will, we will collect information about you. We will also collect information from you if you register to attend one of our public events.
Will to Give may, with your full knowledge and consent, collect the following information for Charity Membership Application or General Public Enquiries:
- Your full name.
- Your contact details – including full postal address and email address (in the case of Will to Give members, this is your office address).
- Your preferences and interests relevant to Will to Give activities.
- If your involvement with us is linked to your employment or membership of a group or organisation we may collect additional data such as your job title and company you work for; official title and group or organisation you belong to.
- Other information relevant to your specific enquiry.
Where it is appropriate, we may also ask for
- Information relating to your health (for example if you are taking part in an event this could include dietary requirements or any access assistance needed).
- Why you have decided to request information from Will to Give. We will never make this question mandatory, and only want to know the answer if you are comfortable telling us.
- Any other information that we are requested to collect by law.
How we collect your data
The information we collect is gathered is gathered in a number of ways.
When you give it to us directly by –
- Enquiring about charity membership via email or our social media channels
- Joining as a charity member via our online form or paper application
- Registering for an event or training
- Filling in a survey
- Engaging with or contacting us via our social media
- Emailing us
- Telling us your story
- Registering for an event
- Filling in a survey
When you give it to us indirectly –
- We may also collect and observe data about people when they use our website, such as which pages are most visited. This information can help us improve our website and services and ensure we provide you with the best experience. Wherever possible, the information we use for this purpose will be aggregated or anonymised i.e. it will not identify you as an individual visitor to our website.
Registering and paying for Events via Eventbrite
If you register to take part in a Will to Give event using Eventbrite, we may receive personal information including your name, address, email and telephone number so we can communicate with you about the event you are participating in, send you relevant information relating to the event.
In the case of certain events we may require information such as information about any medical issues, to ensure we provide you with the necessary support to attend the event. All payments (if applicable) are processed through Eventbrite and we do not receive any credit or debit card information.
For further information about the details Eventbrite may collect from you when using its website please visit https://www.eventbrite.co.uk/privacypolicy/
Information sharing and disclosure
The protection of your information is really important to us and we are extremely sensitive and cautious in how we use it. That is why we promise that we will never sell your information to a third party or share your information unless you have expressly agreed for us to do so.
Tier 2 members contact information is shared with Sector Matters in order to fulfil the benefits of the Wills Notification Service.
Accuracy of Information
To help us ensure that any communication you wish to receive from us reaches you, it’s important that all the information we hold about you is accurate and kept up to date.
If any of the information we hold about you is inaccurate and either you advise us or we become otherwise aware, we will ensure it is amended and updated as soon as possible.
Staying in touch
We keep in regular contact with the designated representatives of our member charities via:
- Email – directly and including Mailchimp
General Public Enquiries
We only keep in regular contact with members of the public who have registered to receive our e-newsletter which is sent out a maximum of 12 times per year.
We use third party provider MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e newsletters.
If you contact us for general information about writing your Will or leaving a gift in your Will, we will respond via the same channel.
If you email us
You should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software.
Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Visitors to our websites
When someone visits one of our website, we use a third party Google Analytics to collect standard internet log information and details of visitors’ behaviour patterns.
We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.
We do not make and do not allow Google Analytics to make any attempt to find out the identities of those visiting our website.
You can opt-in to receive our e-newsletter for the general public via our website. It will be clear why we are collecting your personal data and what we intend to do with it. This information is collected and stored by Mailchimp.
If you wish to join Will to Give as a charity member – you can complete our online form. The information you provide is stored in WordPress and we are notified of a new application via email, no personal information is provided in this email.
Cookies are text files placed on your computer to collect standard internet log in information and visitor behaviour information. This information is used to track visitor use of the website and compile statistical reports on website activity.
Events and Conferences
If you register for an event organised by Will to Give your information will be stored in Eventbrite and used to administer your attendance. Eventbrite handle the payments for events on behalf of Will to Give and will keep information required for financial legal reasons, to manage refunds and disputes for 7 years. In this respect they are a data controller. For all other data, Will to Give is the data controller.
In some instances, this may include collecting special category information, for example to provide the appropriate access facilities and for dietary requirements.
This information will be accessible under the ‘need to know’ principle and will not be retained post event. We will share anonymised information with venues and caterers in order to ensure the requirements are facilitated.
Only permitted Will to Give Committee Members will have access to the personal and special category information you provide.
When you sign up to an Will to Give online event, we use some of the information you provide to enable access to the webinar platform which is run by Zoom or GoTo Webinar.
We use a third-party provider, SurveyMonkey for processing our surveys. For more information please see SurveyMonkey’s privacy notice.
How we keep your data safe
We will always hold your information securely and follow stringent procedures to ensure that any personal data we hold about you is stored and processed under our data protection policy in line with the Data Protection Act 1998, GDPR and any other relevant legislation.
We will retain your information for as long as required to enable us to operate our services but we will not keep your information for any longer than is necessary. We will take into consideration our legal obligations when determining how long we should retain your information. When we no longer need to retain your information we will ensure it is securely destroyed.
Controlling the information Will to Give holds about you
We are always very happy to work with you to ensure that you are comfortable with the data we hold and how we use it.
If you would like to control the communications you receive from us, you can opt-in and opt-out from our communications.
How to contact us
You can contact us by emailing firstname.lastname@example.org
If at any time you feel dissatisfied with how Will to Give manage your data you have the right to complain to the Information Commissioner’s Office.
We keep our privacy notice under review and we will place any updates on this web page. This privacy notice was last updated on 25th August 2020.